Marvelous designer 11 crash when import/export

  • Marvelous Designer Team COMMUNITY MANAGER Comment actions Permalink

    Hello canuto djeison,

    To your concern, please kindly send us the screen capture of the issue along with the PC specification of yours at support@marvelousdesigner.com 

    For the PC specifications, please follow the form below and send it to us. 

    CPU: 
    Memory Size: 
    Mac Model Name (for mac users only): 
    Graphics Card: 
    Resolution: 
    Language:

    Thank you and I will look forward to your response there!

  • canuto djeison Comment actions Permalink

    Hello there,

    Thank you for your response. I'll send an email shortly with the same info.

    Unfortunaltey, I do not get an error message when it crashes. Just an auto save when I reopen it.

    Also, after some testing, I realized if I save it to the desktop instead of one of my other drives it doesn't crash.

    here are my specs

    CPU: AMD Ryzen Threadripper 2990WX 32-Core Processor   3.00 GHz
    Memory Size: 64GB
    Graphics Card: 2X 2080ti
    Resolution: 3440x1440
    Language: English

  • Zaręba Mariusz Comment actions Permalink

    Same here, I can' t use my 30 day trial since the end of August, because since I updated MD, it's crashing when I use file explorer in it.

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