General

• Can I cancel my subscription?
• What is Marvelous Designer?
• Where can Marvelous Designer be useful?
• Can I try before I buy?
• Is Marvelous Designer available on Mac OS?
• What is the difference between Personal and Enterprise License?

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Installation

• When I try to login, I get the following massage "Due to a network issue, you are unable to login at this time"
• I installed Marvelous Designer and try to login but get this message "No licensed product found"
• I just purchased license update to the latest version but Marvelous Designer won't let me login.
• Where can I download installer?

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Compatibility

• Which file formats are compatible with Marvelous Designer?
• Besides Windows version, Is your software also available for Mac and Linux too?
• Which operating systems does Marvelous Designer support?
• Are the Adobe Illustration curves able to be imported and editable in Marvelous Designer?
• My character skinned in 3dsmax looks a bit different after exporting as an open-collada format.

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Network License

• I got H0040 “Communication error between local and remote Sentinel HASP License Managers” error.
• I got H0007 “Sentinel HASP key not found” message. What should I do?
• I got H0033 “Unable to access Sentinel HASP Run-time Environment” error.

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Usability

• Are there any pattern presets that I can use? Where can I get them?
• Can I import my own avatar?
• Does Marvelous Designer support quad mesh feature?
• Can you make bags, beds, etc?
• Can I import my own avatar?
• I am a DAZ / Poser user, how can I best use Marvelous Designer?

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Sales/Pricing

• Marvelous Designer License Plan
• Purchasing 3D items at Store
• [Important Notice] Payment restrictions on Russia and Belarus
• What is the Trade-In License?
• I'm confused, what is Company ID and End user ID. Also we found unwanted account is grouped under our Company ID.
• I'm an Enterprise user and can not purchase license after website renewal. What should I do?

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