FAQ
Installation
- When I try to login, I get the following massage "Due to a network issue, you are unable to login at this time"
- I installed Marvelous Designer and try to login but get this message "No licensed product found"
- I just purchased license upgrade to the latest version but Marvelous Designer won't let me login.
- Where can I download installer?
Compatibility
- Which file formats are compatible with Marvelous Designer?
- Besides Windows version, Is your software also available for Mac and Linux too?
- Which operating systems does Marvelous Designer support?
- Are the Adobe Illustration curves able to be imported and editable in Marvelous Designer?
- My character skinned in 3dsmax looks a bit different after exporting as an open-collada format.
Sales/Pricing
- What is the Trade-In License?
- I'm confused, what is Company ID and End user ID. Also we found unwanted account is grouped under our Company ID.
- I'm an Enterprise user and can not purchase license after website renewal. What should I do?
- How much does it cost to upgrade to the next version after purchasing a perpetual license?
- How can I purchase Marvelous Designer Enterprise network license?
- What is the payment method?